What Does It Mean To Be A Professional

What Does It Mean To Be A Professional?

Just what does it mean to be a professional? Well, in the first place it means that you are no longer an amateur. That you are good enough at something that someone will actually hand you money. However, you can be a really advanced…
Leaning Into the Number One Problem Today: Hiring Employees

Leaning Into the Number One Challenge Today: Hiring Employees

Do you need to hire employees right now? I'll bet you do. In fact, I'll bet that you may have been trying to hire employees for quite a long time now. While it is easy to blame somebody or something else for the current situation...the government,…
Production Data Tracking

Production Data Tracking

Let's talk about Production Data Tracking, and specifically problems that I've had over the years. First, it is about math and numbers. Boring! Most people have a headache already just by reading these first three sentences of this article. But,…
Stop Doing Things Customers Hate

Stop Doing What Customers Hate

Here's today's topic: Stop Doing What Customers Hate. Yep. That's right. For your shop, do you even know what these might be? People want a better experience. For everything to be easier somehow. For you to do what you say you are going…
Power Framing for Conversations

Power Framing for Conversations

This article is about framing conversations so you can communicate more effectively. If you are like most people, we listen to respond, not to communicate. Very little thought is put into actually what we are saying. It just gets blurted…
Hello Old Friend

Hello Old Friend

Recently I traveled to Irving Texas to do something that used to be a steady part of this industry, namely attending a trade show. This was the Graphics Pro Expo or GPX show for short. This trade show wasn't the biggest. It wasn't the…