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  • ISS Long Beach 2022 Show Recap

    ISS Long Beach Expo 2022 Show Recap

    01/29/2022
    Traditionally the ISS Long Beach Expo has been the best and one of the most successful decorated industry trade shows. …
  • Thanks for the Sale

    Thanks for the Sale!

    11/27/2021
    Once upon a time, a t-shirt was sold. Along the way of that sale, there are some people behind the…
  • Hitting Critical Production Dates

    Hitting Critical Production Dates

    11/13/2021
    In the last few weeks, I have had at least a dozen or so conversations with shop owners regarding how-to…
  • Importance of Change

    Importance of Change

    10/16/2021
    Change. I don't know about you, but I feel that right now we are at a critical juncture in the…
  • When Stubbornness Drives The Car

    When Stubbornness Drives the Car

    09/25/2021
    Hear me out. Let's pretend that your shop's attitude is a person. And in this particular scenario, that attitude is…
  • Earn Your Customer's Business Every Day

    Earn Your Customer’s Business Every Day

    09/04/2021
    "You know, you have to earn your customer's business and loyalty every day." That's what one of my coaching clients…