Safety – It’s No Laughing Matter

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A few years ago, someone slipped on a wet concrete floor at the shop and one of the other staff members inadvertently laughed.  I guess it was just that type of pratfall that induced the giggle, but it clearly defined the lack of concern with…

Trust – The Ultimate Five Letter Word

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Whatever happened to TRUST in American society and business?  Long ago, a man’s word was his bond.  Businesses valued their customers and supply chain partners.  Trust was earned with a simple handshake. A simplistic and naïve point of…

How Do I Do It?

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People that know me are aware that I’m blessed/cursed with an insatiable curiosity with learning something new.  I’m always reading a book, a blog, someone’s post or Twitter feed.  Like a worker bee bringing pollen back to the hive,…

How Your Art Staff Can Use Pinterest to an Advantage

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There’s a new cowboy that just rode into the social media town called Pinterest.  ( www.pinterest.com )  If you haven’t heard of it, you may not be alone, but this is a great free app that is currently taking over the social media like…

Explode Out of Your Box with New Ideas

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So you’re sitting there at your computer wondering how you can get some fresh new perspective or creative ideas to start the New Year off with a bang?  It’s easy; you just have to be open and receptive to finding the ideas that are constantly…

These Days You Need Some Hustle

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I was having a discussion with someone yesterday regarding the lack of customer service that’s rampant in stores, businesses and restaurants around the country.  For every great experience and interaction, there seems to be two or three mediocre…