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02/10/2013I’m always amazed when I interact with fellow business executives or friends of mine that people just don’t read anymore. …Why Customer Service Needs to Have a Big Dose of Empathy
02/02/2013Late one day my car had a flat tire. Not just a flat, but a complete blow out – I…Pinterest: Visual Social Marketing for Apparel Decorators
12/24/2012By now you’ve surely read one or two articles about the value of incorporating a social marketing strategy into your…Why a Sustainability Program Makes Economic Sense for Your Shop
12/23/2012I could easily write an article describing the myriad of ways that every apparel decorator can contribute to the “greening”…Safety – It’s No Laughing Matter
12/23/2012A few years ago, someone slipped on a wet concrete floor at the shop and one of the other staff…Trust – The Ultimate Five Letter Word
04/11/2012Whatever happened to TRUST in American society and business? Long ago, a man’s word was his bond. Businesses valued their…