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  • Illustrated graphic of a young tattooed woman with a customer service headset

    Value Supports ROI

    07/08/2023
    What is value? Value to your customers? To your staff? Your community? Maybe even to your supply chain? How often…
  • $100 Billion Dollars Worth of Fear

    $100 Billion Worth of Fear

    01/04/2019
    Recently I heard a story of a man who lost $100 Billion Dollars. Yep, you read that right. $100,000,000,000 This…