The Challenge Challenge
07/30/2022Today I want to outline the need to challenge yourself. I'm going to do that by challenging you. That's right.…What Customer Service Means
01/15/2022Sure, every business has what they call "customer service." For the sake of discussion, let's say that customer service has…Earn Your Customer’s Business Every Day
09/04/2021"You know, you have to earn your customer's business and loyalty every day." That's what one of my coaching clients…Devouring A Red Goldfish
09/26/2020This article is going to promote my friend Roger Burnett and Stan Phelps' new book, "Red Goldfish Promo Edition: How…Punch Fear in the Face
09/19/2020Occasionally, you have to punch fear in the face. Admit it. There is something that you have been wanting to…