Posts

Earning Trust

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A lot of companies focus tremendous effort in finding and developing new customers.  You may use a lot of tools, advertising and various schemes to bring them into the fold, and start nurturing a relationship.  However, is that same energy…

Are You A Red Printer?

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By now everyone is completely familiar with the ubiquitous term “Green” for environmental concerns.  Being a responsible steward of the environment is not only good for your overall karma, as it’s the right thing to do; it’s also proven…

Is Your Shop Stagnant? Why Innovation is the Road to Success

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Let me ask you some simple questions.  Be honest to yourself while you think about your answer.  Are you a shop that constantly seeks to reinvent itself, improve and get better?  Or are you the shop that sits there enviously and wonders “how…

Don’t Be That Customer

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Let’s face it, if you’ve had any sort of longevity in business you’ve probably had your share of really great, and also really bad clients.  When we are sitting at our desk in the morning, with a fresh cup of coffee ready to face the…