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Pineapple at a angle

Why Marketplace Turbulence Is a Good Thing

Marketplace turbulence. On the surface, it may appear to be a big challenge. Customers start choosing something else. Inflation is driving prices up to new record highs. Sales are drying up. But, marketplace turbulence can be the best…
Finding the Truth In Situation

Finding the Truth in Situations

Do you have employees on your staff that constantly repeat the same problem over and over? It doesn't matter what it is. Constant tardinessDisregard the rulesTreat others badlyApathyBad AttitudeFill in the blank with what irks you every…
Care enough to confront

Care Enough to Confront

He said, "You have to care enough to confront." Wow. What a mind-blowing phrase. Especially in this industry. What we are talking about here is the fact that sometimes staff members don't have the psychological safety to speak their minds.…
100 Things I Wish I Knew A Long Time Ago

100 Things I Wish I Knew A Long Time Ago

Here are the things that I wish I knew when I was younger. These aren't in any particular order. Hopefully, they bring you some value or fire up a discussion in your shop. Want to add to the list? Leave a comment below! The right…
Next year is here

Next Year Is Here

Next year is here. Finally. That dumpster fire that was 2020 has been sent packing. Good riddance I say. A shiny new year is upon us. Three cheers for 2021! But hold on. Was has changed other than one number on the date? If…
9 Things to Change

9 Things to Change: Start the Year Off the Right Way

It's a brand new year! Woohoo! If you are like me, it's an opportunity to see the future as a new slate. A new chance. Energy level surge, 123%. Until about the second week of February kicks in. Then, will you go back to old habits and…