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How Do You Solve A Problem for Maria - Marshall Atkinson

How Do You Solve A Problem for Maria?

Maria has a problem.  She's been employed in your shop for about eight months now.  Maria really loves her job, and working in the decorated apparel industry suits her. She's smart.  Good with her hands.  A quick learner.  Creative. That's…
How to Build a Culture of Responsibility - Marshall Atkinson

How to Build a Culture of Responsibility

I hate to break it to you, but if you are frustrated by the lack of responsible employees in your company, that culture is one-hundred percent your fault. Not your employees! Here's what I mean. Read these examples and tell me if they…
Fundamental Skills Predict Final Outcomes

Fundamental Skills Predict Final Outcomes

How are your shop's core fundamental skills? Somewhere along the way, many decorated apparel industry businesses have lost the fact that their level of ability to complete core tasks with predictable excellence drives their level of craftsmanship. Yep.…
Fundamental Skills Predict Final Outcomes

Shop Owners – Train Your Staff So That They Are Decision Makers

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A frequent discussion I have with my consulting clients is that they spend an inordinate amount of time solving seemingly minor problems in their shop.  You know the drill, there’s a problem on press…they come to you.  An order didn’t…