Discipline Starts With Me
03/02/2019How is the level of your discipline when it comes to your work? What about your employees? The first step…That’s Not A Box of Shirts, That’s A Box of Money
02/02/2019I've said it a million times probably, "That's not a box of shirts, that's a box of money." Yet, plenty…What Is Your Truth?
01/12/2019One question for you about your business...what is your truth? Not what you tell yourself or hope to be. The…$100 Billion Worth of Fear
01/04/2019Recently I heard a story of a man who lost $100 Billion Dollars. Yep, you read that right. $100,000,000,000 This…Accounting Can’t Control Customer Experiences
12/22/2018Here's one for you today. Are your customer experiences being controlled by the accounting department? I don't have a beef…Leonardo da Vinci’s Customer Service Failures
12/08/2018Recently I finished Water Isaacson's fantastic biography on Leonardo da Vinci. As an artist myself, I've admired Leonardo's genius level ability…