Quit Using Phrases Like “We Ran Out of Time”
10/30/2022Starting today, I want you and everyone that works for you to quit using this phrase, "We ran out of…Finding the Truth in Situations
06/25/2022Do you have employees on your staff that constantly repeat the same problem over and over? It doesn't matter what…Importance of Change
10/16/2021Change. I don't know about you, but I feel that right now we are at a critical juncture in the…Power Framing for Conversations
05/22/2021This article is about framing conversations so you can communicate more effectively. If you are like most people, we listen…Processes Define Success
02/15/2020In your shop, right now, you have established processes for everything you do. Some are working fantastic. Others are working…3 Ways to Build Trust
02/08/2020Here is the cold hard truth. Nobody is going to buy anything from you unless you establish trust first. In…