Finding the Truth in Situations
06/25/2022Do you have employees on your staff that constantly repeat the same problem over and over? It doesn't matter what…When Stubbornness Drives the Car
09/25/2021Hear me out. Let's pretend that your shop's attitude is a person. And in this particular scenario, that attitude is…Performance is Infectious
09/18/2021If there is one thing I've learned in this industry over the past few decades it is that performance is…Shop Improvement Series: Problem Solving
07/25/2020Quick. Name a problem that your business faces today. I know you have one. Every business does. But what are…9 Things to Change: Start the Year Off the Right Way
01/04/2020It's a brand new year! Woohoo! If you are like me, it's an opportunity to see the future as a…Help Wanted – Finding the Right People for Your Shop
10/04/2014One burning question that I keep reading continuously in industry forums is “I need to hire some staff, where do…