What Happens Next?

What Happens Next?

In your company how often are you thinking about "What happens next?" Championing this one thought could significantly improve your efficiency, communication, teamwork, and best of all, profits. How? Let's explore the notion of "What…
The Wrong Type of Mistakes

The Wrong Type of Mistakes

Did you know there are two types of mistakes? The right mistake, and the wrong mistake. What's the difference? How do you know? Well, this article is about shedding some light on the differences, so let's get to it. The Right Mistake First,…
How to Give Up Control

How to Give Up Control

Deep inside we are all control freaks. I know I am. Personally, I am very picky and like things handled a certain way. That's the ENTJ-Commander in me. "It's my way or the highway." Have you ever said that? Or my personal favorite…
Refrigerator Material

Refrigerator Material

Do you give out what I call "Refrigerator Material" to your employees? What's that you ask? Simple. It is something that you give your employees on a consistent basis to show that you care and appreciate them. I'm talking about "Thank…
The "Mother May I" Syndrome

The "Mother May I?" Syndrome

Have you heard about the "Mother May I?" Syndrome? Maybe not, but chances are that you have experienced this. The "Mother May I" Syndrome is when seemingly nobody on your staff can do anything without your approval or opinion. EVERYONE…
I Said, "You Should Run Your Shop Like An Airport"

I said, "You should run your shop like an airport"

I said to him, "You should run your shop like an airport." Not in the "overpriced-cardboard food-afraid to touch anything way"...but in the aspect that some airports manage over 2,500 flights in and out a day. If you stop and think about…