The Wrong Type of Mistakes

The Wrong Type of Mistakes

Did you know there are two types of mistakes? The right mistake, and the wrong mistake. What's the difference? How do you know? Well, this article is about shedding some light on the differences, so let's get to it. The Right Mistake First,…
How to Give Up Control

How to Give Up Control

Deep inside we are all control freaks. I know I am. Personally, I am very picky and like things handled a certain way. That's the ENTJ-Commander in me. "It's my way or the highway." Have you ever said that? Or my personal favorite…
Refrigerator Material

Refrigerator Material

Do you give out what I call "Refrigerator Material" to your employees? What's that you ask? Simple. It is something that you give your employees on a consistent basis to show that you care and appreciate them. I'm talking about "Thank…
I Said, "You Should Run Your Shop Like An Airport"

I said, "You should run your shop like an airport"

I said to him, "You should run your shop like an airport." Not in the "overpriced-cardboard food-afraid to touch anything way"...but in the aspect that some airports manage over 2,500 flights in and out a day. If you stop and think about…
The Dawn of Hyper-personalization

The Dawn of Hyper-personalization

Hyper-personalization. What the heck is that? As apparel decorators, we are used to decorating shirts with quantity. That's the established norm. Shops everywhere shy away from doing anything that doesn't "feed the beast" and keep those…
Professionals Use Professional Tools

Professionals Use Professional Tools

"Professionals use professional tools." There...I said it. Have you ever had a small pebble or a rock in your shoe? You know, something that really bothers you. It's not the end of the world, but it keeps dinging you and hanging around.…