Rethinking the Friends & Family Discount

Rethinking the Friends and Family Discount

Do you like handling work for your close friends and family? Many shop owners tell me that doing anything for the people that are the closest to us is the worst experience ever. Why is that? Think about it. They say "familiarity breeds…
Go From Chaos to Clarity

Go From Chaos to Clarity

We will dig deep into moving from chaos to clarity for today's article. Chaos is when something is NOT working the way it should. Clarity is just the opposite. It's not only working, but it is specifically working with precision. Chaos…
Leadership: Are you a Thermometer or a Thermostat?

Leadership: Are You A Thermometer or a Thermostat?

Let's talk about leadership for a minute. In your company, community, and industry your ideas and actions matter. For the purposes of this article, we are going to divide leadership into two categories. Thermometer Leadership This…
Top 5 Things Restricting Your Workflow

Top 5 Things Restricting Your Workflow

Let's talk about workflow. I want you to picture in your mind a simple garden hose. It is about fifty feet long. Green. Coiled up on the side of your house or building. It is attached to the structure at the spigot. When you turn…
Become a Time Warrior

Become A Time Warrior

How often are you thinking about the concept of Time in what you do? Sure, you know what time the office opens. There is a scheduled call with a customer at 10:00. If you are really good about time, you might know how long it takes to expose…
Daily Habits Foster Momentum

Daily Habits Foster Momentum

Let's talk about the concept of momentum for a minute. If we look up the word in the dictionary we'll find: PHYSICS The quantity of motion of a moving body, measured as a product of its mass and velocity.The impetus gained by a moving object."The…