Pulling the Trigger on Termination

Pulling the Trigger on Termination

Over the last month or so, I've been on a few phone calls with shop owners that have been struggling with the idea on when to pull the trigger on termination for an employee. They know they need to do it, but the fear of the unknown governs…
Better Before Cheaper

Better Before Cheaper

Here's a mindset that I would like you to strongly consider, "Better Before Cheaper". You may have heard similar phrases like this before. "Buy nice or buy twice." "You get what you pay for." You get the drill. But how does this…
Accountability Is Binary - Marshall Atkinson

Accountability is Binary

Ready to nerd out? How about this phrase, "Accountability is Binary"? I was speaking with a coaching client a few weeks ago about a few employee challenges they were facing. During the conversation, our dialog path focused on the fact that…
Top 5 Reasons Why Shops Fail - Marshall Atkinson

Top 5 Reasons Why Shops Fail

Why do shops fail? Many, just like yours always seem to go out of business. But I'm not saying there is anything wrong with your shop. Nope. I just want to point out that in every shop that fails, they thought they would make it. That…
Performance Numbers Impact Future Predictions - Marshall Atkinson

Performance Numbers Impact Future Predictions

Let me start this article off by stating right away we will be looking at numbers. Performance numbers to be exact. For most people, it's a snooze fest. Numbers? Bore-Ring. Data isn't as sexy as discussing shirt styles, artwork,…
Drowning in Sunk Costs - Marshall Atkinson

5 Examples of Drowning in Sunk Costs

Have you ever heard of the term "Sunk Costs"? I know, it is not something that just rolls off of your tongue in everyday conversation. But in your shop, you may be dealing with a Sunk Cost idea right now. Let me explain. A simple definition…