Confident young man standing in front of a brick wall wearing a black tshirt

The Challenge Challenge

Today I want to outline the need to challenge yourself. I'm going to do that by challenging you. That's right. This is the "challenge-challenge." You and your business will not progress positively unless you constantly try new things.…
Young red headed woman pointing at the title, "The Principles of Serendipitous Confluence"

The Principles of Serendipitous Confluence

Have you ever heard the phrase "Principles of Serendipitous Confluence" before? This phrase basically means "discovering the right thing at the right time." I found this expression in the book "Ghost Rider" by Neal Peart. This book…
What is the next level up for you?

What Is The Next Level Up For You?

Today I want to talk about the idea of getting to the "Next Level." This concept has been around for a bit, and if you have ever played a video game, it is a core piece of the strategy. In a video game, every action that you perform successfully…
Finding the Truth In Situation

Finding the Truth in Situations

Do you have employees on your staff that constantly repeat the same problem over and over? It doesn't matter what it is. Constant tardinessDisregard the rulesTreat others badlyApathyBad AttitudeFill in the blank with what irks you every…
Keeping Customers

Keeping Customers

Do you have a customer retention program? From the discussions I've had over the years with hundreds of decorated apparel shops, I can tell you that most "want to do" this, but never actually get around to it. If keeping customers happy…
Don't Be Upset

Don't Be Upset

Don't be upset about the results you didn't get from the work you didn't do. I'm serious. Let me explain. In the past several months I have been chatting more frequently with business owners that want better results. Here is a…