
Changing the Game: How to Be Different
Business
How is your company different?
I'm serious. Think about this for a second. How hard is it really to print, embroider, or decorate a shirt?
All around you is competition. What separates your shop from those other knuckleheads? …

...but it's cheaper
Business
"Then the discussion turned to the reason why they went somewhere else was that it was cheaper." This was a statement made by one of the Shirt Lab Tribe members during a recent open Q&A call for the group.
A customer decided that even…

What Customer Service Means
Business
Sure, every business has what they call "customer service." For the sake of discussion, let's say that customer service has a flavor.
For some customers, that flavor is very appealing. What you provide tastes so good that they keep coming…

10 Things to Stop Doing Right Now
Business
Do you have a "Stop Doing List?" We've all heard of a to-do list. I want to advocate that you create the opposite.
The "Not-Do" list.
Why?
Because these things are the boat anchor that you are constantly dragging around behind you.…

You Don't Know Everything
Business
You don't know everything. There, I said it.
But do you know why I said it? Mainly because there are two types of people that I frequently encounter.
The first type is people who stopped trying to learn anything new when they finished…

3 Questions You Should Be Asking Right Now
Business
Here are the 3 questions that you should be asking right now:
Do we have the right people working here?Are we doing the right things to be successful?Do we do those things right?
It doesn't matter what type of business you are in, who…