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Top 5 Reasons Why Shops Fail
06/23/2018
Why do shops fail? Many, just like yours always seem to go out of business. But I'm not saying there…
How to Build a Culture of Responsibility
04/28/2018
I hate to break it to you, but if you are frustrated by the lack of responsible employees in your…
Why Customer Service Needs to Have a Big Dose of Empathy
02/02/2013
Late one day my car had a flat tire. Not just a flat, but a complete blow out – I…
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