You Must Be Present To Win
08/28/2021As they say, "You must be present to win." This goes for any county fair raffle drive, conversation with someone…Desirable Difficulty: The Art of Leveling Up
12/19/2020"Desirable Difficulty." This is a two-word term that recently entered my skull thanks to Seth Godin's new book, "The Practice:…Leonardo da Vinci’s Customer Service Failures
12/08/2018Recently I finished Water Isaacson's fantastic biography on Leonardo da Vinci. As an artist myself, I've admired Leonardo's genius level ability…