Quit Using Phrases Like “We Ran Out of Time”
10/30/2022Starting today, I want you and everyone that works for you to quit using this phrase, "We ran out of…Top 5 Things Restricting Your Workflow
03/26/2022Let's talk about workflow. I want you to picture in your mind a simple garden hose. It is about fifty…Are You Stuck?
03/05/2022Are you stuck? It is natural to feel that you aren't making any progress as a shop owner. A common…What Customer Service Means
01/15/2022Sure, every business has what they call "customer service." For the sake of discussion, let's say that customer service has…Next Year Is Here
01/02/2021Next year is here. Finally. That dumpster fire that was 2020 has been sent packing. Good riddance I say. A…Shop Improvement Series: Sales is the Lifeblood of Your Business
06/27/2020Lately, I've been trying to avoid Facebook as much as I can. I'm not sure if you have noticed or…