09/07/2019How much is a customer worth to you? Most people would say "everything", and be 100% correct. But still, there…- 03/02/2019How is the level of your discipline when it comes to your work? What about your employees? The first step…
- 12/22/2018Here's one for you today. Are your customer experiences being controlled by the accounting department? I don't have a beef…
11/24/2018This article is all about Gratitude, with a capital "G". Thanks! That's right. I want to give you a big…- 11/17/2018How is the accountability level in your shop? You know, the daily level of "Get 'Er Done"! I'm not singling…
11/10/2018Is your head full of junk? Recently I spent about twenty or thirty minutes with one of my coaching clients…
