Designing a Loyalty Loop
11/19/2022Have you heard the term "Loyalty Loop" before? This is the cycle that a customer experiences with your business. There…Bright Futures At Printing United Expo 2022
10/22/2022This past week I was one of the gazillion attendees at the Printing United Expo in Las Vegas. This marks…Chopping Down the Decision Tree
10/15/2022How do you make decisions on what to improve? Sometimes in our lives or work, we get so backed up…Change: Does It Hurt Enough?
09/17/2022"It doesn't hurt enough." That was the punchline to one of Richard Greaves' salient points from his Shirt Lab Ft.…Training is for Animals, Education is for People
09/10/2022I recently read this sentence by Alan Weiss, "Training is for Animals, Education is for People." Wow. That hit me…Maximizing Your EVP: Employee Value Proposition
08/06/2022Do you have an EVP? This is an acronym for "Employee Value Proposition." An Employee Value Proposition is the specific…