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  • Care enough to confront

    Care Enough to Confront

    06/11/2022
    He said, "You have to care enough to confront." Wow. What a mind-blowing phrase. Especially in this industry. What we…
  • Stop Doing Things Customers Hate

    Stop Doing What Customers Hate

    05/29/2021
    Here's today's topic: Stop Doing What Customers Hate. Yep. That's right. For your shop, do you even know what these…