How to Improve the Biggest Variable in Your Company: People
03/17/2013Your company’s biggest variable for success is your people. Everything your company is known for is a direct result of…12 Ways to Resolve Any T-shirt Shop Problem
03/12/2013One thing is clear in running a t-shirt shop is that there will always be a problem handed to you. …Change Your People – or – Change Your People
03/05/2013Last week I attended a wonderful event here in Milwaukee that the WMEP (http://www.wmep.org/) produced called “Manufacturing Matters”. This event…When You Are Up To Your Ass In Alligators
02/12/2013There is a small sign that used to hang in my dad’s office that reads, “When you are up to…Why Customer Service Needs to Have a Big Dose of Empathy
02/02/2013Late one day my car had a flat tire. Not just a flat, but a complete blow out – I…Trust – The Ultimate Five Letter Word
04/11/2012Whatever happened to TRUST in American society and business? Long ago, a man’s word was his bond. Businesses valued their…