What Does It Mean To Be A Professional?
06/19/2021Just what does it mean to be a professional? Well, in the first place it means that you are no…Stop Doing What Customers Hate
05/29/2021Here's today's topic: Stop Doing What Customers Hate. Yep. That's right. For your shop, do you even know what these…Why Sustainability Matters
04/24/2021Let's talk about sustainability. As you may have heard, Earth Day just happened. Did you notice? Maybe you got outside…Finding Your Voice
02/20/2021Have you ever stopped to consider the "voice" of your shop? I want you to stop for a minute and…Yes, Your Network is Still Your Net Worth
01/16/2021Let's talk about your network. You know, all the friends, suppliers, customers, connections, and people you know that encompass your…What Happens Now? What To Do When An Employee Gets COVID
10/17/2020Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive…