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  • Stop Doing Things Customers Hate

    05/29/2021
    Here's today's topic: Stop Doing What Customers Hate. Yep. That's right. For your shop, do you even know what these…
  • Stop protecting 2020 start thinking 2021

    09/12/2020
    I'm just going to say it. Stop protecting 2020. This year, frankly, doesn't need your help. It's already junkyard dog…
  • Pump Up Customer Experiences

    05/30/2020
    I've been speaking to a lot of decorated apparel industry shops lately, and it seems like a good number are…

  • 05/09/2020
    The coronavirus pandemic event is shifting how B2B buyers and sellers interact. Are you ready for the next normal? As…
  • Marketing During A Crisis

    05/02/2020
    Last Thursday I invited former Shirt Lab instructor Lori Feldman with The Database Diva to share her ideas on how…
  • COVID-19 Business Survival Guide

    03/14/2020
    Here's an article I never thought that I would have to write. In fact, I have another one that was…