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  • Stop Doing Things Customers Hate

    05/29/2021
    Here's today's topic: Stop Doing What Customers Hate. Yep. That's right. For your shop, do you even know what these…
  • ThreadX 2020 Recap

    02/29/2020
    ThreadX 2020 was held this past week in Scottsdale, Arizona. That's about a 30-minute drive from my house, so it…