What Happens Now? What To Do When An Employee Gets COVID
10/17/2020Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive…Your Customer Buying Behavior has Changed
08/08/2020Are you seeing a shift in how your customer's are doing business with you? Yes? No? For many of the…Bringing Back Staff: How to Reopen
04/25/2020If there is one question on every business owner's brain right now, it's this: "How do we reopen for business?"…Moving Through The Drowning Pool
04/11/2020In a few of my coaching sessions in these past two weeks, I've been using an analogy that I think…