What Happens Now? What To Do When An Employee Gets COVID
10/17/2020Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive…Shop Improvement Series: How to Market Your Company
07/11/2020I think that we can all agree on one problem everyone in this industry has right now. We need more…Stop Using Band-Aids to Cover Up Problems
04/13/2019Band-Aid Definition: an adhesive bandage with a gauze pad in the center used to cover minor wounds. a makeshift or…Accountability is Binary
07/14/2018Ready to nerd out? How about this phrase, "Accountability is Binary"? I was speaking with a coaching client a few…How to Build a Culture of Responsibility
04/28/2018I hate to break it to you, but if you are frustrated by the lack of responsible employees in your…Warning! There is a Thief in Your Shop!
05/21/2016Don’t look now, but you are being robbed blind and you don’t even know it. This particular thief is sneaky,…