The “Mother May I?” Syndrome
03/13/2021Have you heard about the "Mother May I?" Syndrome? Maybe not, but chances are that you have experienced this.The "Mother…What Happens Now? What To Do When An Employee Gets COVID
10/17/2020Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive…E-Commerce Help With Shirt Lab Forge
10/03/2020The secret project that Shirt Lab co-founder Tom Rauen and I have been working on came to fruition when the…The Iron Grip Fallacy
02/22/2020This article is about two things: management and leadership.Regardless of the number of people working in your shop, there is…Processes Define Success
02/15/2020In your shop, right now, you have established processes for everything you do. Some are working fantastic. Others are working…The Way We’ve Always Done It
12/07/2019Do you feel that your shop sometimes is trapped in a rut? Sure, you have years of cranking out orders,…