Posts

Rethinking the Friends & Family Discount

Rethinking the Friends and Family Discount

Do you like handling work for your close friends and family? Many shop owners tell me that doing anything for the people that are the closest to us is the worst experience ever. Why is that? Think about it. They say "familiarity breeds…
Sales is the Lifeblood of Your Business

Shop Improvement Series: Sales is the Lifeblood of Your Business

Lately, I've been trying to avoid Facebook as much as I can. I'm not sure if you have noticed or not, but I don't comment or post as frequently in the groups as I used to. Not that I don't value the "fun" that Facebook brings, but frankly I…