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Accounting Can't Control Customer Experiences

Accounting Can't Control Customer Experiences

Here's one for you today. Are your customer experiences being controlled by the accounting department? I don't have a beef with accountants. By large they are lovely people. But if your customer experience and marketing is controlled by…
The Mt. Everest Story

The Mt. Everest Story

How is your shop doing these days? Is it a rocket ship zipping along at a million miles an hour with everything working perfectly like you have envisioned? Maybe, it's a daily struggle to avoid the death spiral of black doom that seems to…
Top 5 Reasons Why Shops Fail - Marshall Atkinson

Top 5 Reasons Why Shops Fail

Why do shops fail? Many, just like yours always seem to go out of business. But I'm not saying there is anything wrong with your shop. Nope. I just want to point out that in every shop that fails, they thought they would make it. That…