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Stack of disgusting ink buckets

Training is for Animals, Education is for People

I recently read this sentence by Alan Weiss, "Training is for Animals, Education is for People." Wow. That hit me like a ton of bricks. Here's why. Over the last thirty years or so in this industry, I've put together numerous training…
Shop Improvement Series: Win More Sales

Shop Improvement Series: How to Win Sales in the Next Year

It's no secret that the effects of the COVID-19 pandemic have amplified some consumer trends that have been lurching along for the last few years. Most business owners have put off changing or adapting to these trends because basically the…