Designing a Loyalty Loop
11/19/2022Have you heard the term "Loyalty Loop" before? This is the cycle that a customer experiences with your business. There…Keeping Customers
06/18/2022Do you have a customer retention program? From the discussions I've had over the years with hundreds of decorated apparel…The Dawn of Hyper-personalization
02/13/2021Hyper-personalization. What the heck is that? As apparel decorators, we are used to decorating shirts with quantity. That's the established…9 Things to Change: Start the Year Off the Right Way
01/04/2020It's a brand new year! Woohoo! If you are like me, it's an opportunity to see the future as a…