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Desirable Difficulty: The Art of Leveling Up
Business
"Desirable Difficulty." This is a two-word term that recently entered my skull thanks to Seth Godin's new book, "The Practice: Shipping Creative Work."
Are you familiar with this concept?
Desirable difficulty is the on-purpose art of…

Leonardo da Vinci's Customer Service Failures
BusinessRecently I finished Water Isaacson's fantastic biography on Leonardo da Vinci. As an artist myself, I've admired Leonardo's genius level ability to create on his own terms. He basically just did what he wanted, regardless of what his patrons…