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What Happens Now? What to do when an Employee Gets COVID

What Happens Now? What To Do When An Employee Gets COVID

Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive for COVID." Queue the dramatic freak out music. It is very easy to see multiple challenges ahead for this business in the near future.…
7 Ways to Connect with Customers Now

7 Ways to Connect with Customers Now

Are you working on your "Next Normal" yet for your business? You should be. What I mean by this is that going forward how you interacted and marketed to customers may not work the same way that you are used to. There is a "Next Normal"…