woman pulling long hair due to frustrating circumstances

How to Deal with Frustrating Employees

Do you have frustrating employees on your staff? You know, those with some good potential but just can't seem to level up to what you need them to do? It's not a good situation all around. For the company, for you as their boss, or even…
Earn Your Customer's Business Every Day

Earn Your Customer's Business Every Day

"You know, you have to earn your customer's business and loyalty every day." That's what one of my coaching clients said to me the other day. Holy smokes that is genius. I scribbled that thought down on a notepad, as I knew instantly…