Posts

I Said, "You Should Run Your Shop Like An Airport"

I said, "You should run your shop like an airport"

I said to him, "You should run your shop like an airport." Not in the "overpriced-cardboard food-afraid to touch anything way"...but in the aspect that some airports manage over 2,500 flights in and out a day. If you stop and think about…
Shop Improvement Series: Production Scheduling Secrets

Shop Improvement Series: Production Scheduling Secrets

Is production scheduling your constant struggle? You know, the ability to accurately plan, predict, and produce the orders in-house on a scheduled timetable? For many shops in the industry, the thought of an accurate production schedule…
Calculating the Lifetime Customer Value for Your Shop2019

Calculating the Lifetime Customer Value for Your Shop

How much is a customer worth to you? Most people would say "everything", and be 100% correct. But still, there is a way for you to calculate what a typical customer for your shop is worth. Do you know how to do this? No? That's ok.…
There's No Award For Being Busy

There's No Award For Being Busy

Quite often I ask a shop owner, "Hey, how's it going?" The usual response is, "Great! We are so busy!" That's fantastic. But are you making money? Profitable? That is a different concept entirely. Here's why I'm bringing this…
What is Your Truth?

What Is Your Truth?

One question for you about your business...what is your truth? Not what you tell yourself or hope to be. The real deal. Lately, I've been coming across many businesses in the decorated apparel industry that, ahem, are simply all over…

Are You Busy Being Busy Or Busy Being Profitable?

Quick question: Are you busy being busy or busy being profitable? It is a probing question that you should answer. Your goal for your business should be to maximize the profit as much as possible, right? So why do you take on work that…