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Young red headed woman pointing at the title, "The Principles of Serendipitous Confluence"

The Principles of Serendipitous Confluence

Have you ever heard the phrase "Principles of Serendipitous Confluence" before? This phrase basically means "discovering the right thing at the right time." I found this expression in the book "Ghost Rider" by Neal Peart. This book…
Processes Define Success

Processes Define Success

In your shop, right now, you have established processes for everything you do. Some are working fantastic. Others are working ok. Some probably aren't working as they should. And lastly, there are some things that exist but don't have a…