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Rethinking the Friends & Family Discount

Rethinking the Friends and Family Discount

Do you like handling work for your close friends and family? Many shop owners tell me that doing anything for the people that are the closest to us is the worst experience ever. Why is that? Think about it. They say "familiarity breeds…
100 Things I Wish I Knew A Long Time Ago

100 Things I Wish I Knew A Long Time Ago

Here are the things that I wish I knew when I was younger. These aren't in any particular order. Hopefully, they bring you some value or fire up a discussion in your shop. Want to add to the list? Leave a comment below! The right…
What Does It Mean To Be A Professional

What Does It Mean To Be A Professional?

Just what does it mean to be a professional? Well, in the first place it means that you are no longer an amateur. That you are good enough at something that someone will actually hand you money. However, you can be a really advanced…