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Care enough to confront

Care Enough to Confront

He said, "You have to care enough to confront." Wow. What a mind-blowing phrase. Especially in this industry. What we are talking about here is the fact that sometimes staff members don't have the psychological safety to speak their minds.…
The Critical Need for Proactive Action

The Critical Need for Proactive Action

How proactive do you think your management team works each day in your business? To me, leadership is all about working to elevate the outcome. Having a "proactive management style" helps diffuse the bombs before they go off. This requires…
How Do You Solve A Problem for Maria - Marshall Atkinson

How Do You Solve A Problem for Maria?

Maria has a problem.  She's been employed in your shop for about eight months now.  Maria really loves her job, and working in the decorated apparel industry suits her. She's smart.  Good with her hands.  A quick learner.  Creative. That's…