Posts

1000 Miles An Hour With Your Hair On Fire

1,000 Miles Per Hour With Your Hair on Fire

I've often described being insanely busy as "1,000 miles per hour with your hair on fire." Can you relate? For many businesses, getting sales flowing again after the pandemic was an obsession. In many shops today, tidal waves of orders are…
What Does It Mean To Be A Professional

What Does It Mean To Be A Professional?

Just what does it mean to be a professional? Well, in the first place it means that you are no longer an amateur. That you are good enough at something that someone will actually hand you money. However, you can be a really advanced…
Stop Doing Things Customers Hate

Stop Doing What Customers Hate

Here's today's topic: Stop Doing What Customers Hate. Yep. That's right. For your shop, do you even know what these might be? People want a better experience. For everything to be easier somehow. For you to do what you say you are going…
Why Sustainability Matters

Why Sustainability Matters

Let's talk about sustainability. As you may have heard, Earth Day just happened. Did you notice? Maybe you got outside and picked up some trash, or did something to make your community better. If so, good for you. Thanks! But if you…
Finding Your Voice

Finding Your Voice

Have you ever stopped to consider the "voice" of your shop? I want you to stop for a minute and consider the following artists: Lady GagaMetallicaPablo PicassoHydro74Stephen KingSeth Godin Maybe you are familiar with all of them, maybe…
Yes, Your Network Is Still Your Net Worth

Yes, Your Network is Still Your Net Worth

Let's talk about your network. You know, all the friends, suppliers, customers, connections, and people you know that encompass your career. It is, and will always be, who you know that matters. What are you doing to strengthen or build…