Posts

What Happens Now? What to do when an Employee Gets COVID

What Happens Now? What To Do When An Employee Gets COVID

Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive for COVID." Queue the dramatic freak out music. It is very easy to see multiple challenges ahead for this business in the near future.…
Shop Improvement Series: How to Market Your Company

Shop Improvement Series: How to Market Your Company

I think that we can all agree on one problem everyone in this industry has right now. We need more business. More customers. To ramp up sales. Kickstart the biz. Whatever you want to call it, this comes down to one thing. How you market…
Stop Using Band-Aids To Cover Up Problems

Stop Using Band-Aids to Cover Up Problems

Band-Aid Definition: an adhesive bandage with a gauze pad in the center used to cover minor wounds. a makeshift or temporary solution. Noun: band-aid; plural noun: band-aids "a band-aid solution to a much deeper problem" We're obviously…
Accountability Is Binary - Marshall Atkinson

Accountability is Binary

Ready to nerd out? How about this phrase, "Accountability is Binary"? I was speaking with a coaching client a few weeks ago about a few employee challenges they were facing. During the conversation, our dialog path focused on the fact that…
How to Build a Culture of Responsibility - Marshall Atkinson

How to Build a Culture of Responsibility

I hate to break it to you, but if you are frustrated by the lack of responsible employees in your company, that culture is one-hundred percent your fault. Not your employees! Here's what I mean. Read these examples and tell me if they…
Warning! There is a Thief in Your Shop! - Marshall Atkinson

Warning!  There is a Thief in Your Shop!

Don’t look now, but you are being robbed blind and you don’t even know it.  This particular thief is sneaky, devious, and is virtually invisible. If you could somehow make out the face of this culprit, would you recognize it?  Maybe.…