Posts

Performance is Infectious

Performance is Infectious

If there is one thing I've learned in this industry over the past few decades it is that performance is infectious. If you have outstanding high-performing staff, others will start to push upward to be like them. But if you have slackers,…
Finding Your Voice

Finding Your Voice

Have you ever stopped to consider the "voice" of your shop? I want you to stop for a minute and consider the following artists: Lady GagaMetallicaPablo PicassoHydro74Stephen KingSeth Godin Maybe you are familiar with all of them, maybe…
Desirable Difficulty: The Art of Leveling Up

Desirable Difficulty: The Art of Leveling Up

"Desirable Difficulty." This is a two-word term that recently entered my skull thanks to Seth Godin's new book, "The Practice: Shipping Creative Work." Are you familiar with this concept? Desirable difficulty is the on-purpose art of…