Posts

Become a Time Warrior

Become A Time Warrior

How often are you thinking about the concept of Time in what you do? Sure, you know what time the office opens. There is a scheduled call with a customer at 10:00. If you are really good about time, you might know how long it takes to expose…
Stop Doing Things Customers Hate

Stop Doing What Customers Hate

Here's today's topic: Stop Doing What Customers Hate. Yep. That's right. For your shop, do you even know what these might be? People want a better experience. For everything to be easier somehow. For you to do what you say you are going…
Stop Using Band-Aids To Cover Up Problems

Stop Using Band-Aids to Cover Up Problems

Band-Aid Definition: an adhesive bandage with a gauze pad in the center used to cover minor wounds. a makeshift or temporary solution. Noun: band-aid; plural noun: band-aids "a band-aid solution to a much deeper problem" We're obviously…