Posts

What Happens Next?

What Happens Next?

In your company how often are you thinking about "What happens next?" Championing this one thought could significantly improve your efficiency, communication, teamwork, and best of all, profits. How? Let's explore the notion of "What…
It's Not B2B or B2C It's H2H

It's Not B2B or B2C It's H2H

https://vimeo.com/517180945 Recently, I attended a marketing seminar by author Mark Schaefer. It was called "The Uprising." And during that presentation, one of the speakers had had a fantastic quote and I jotted it down as fast as I could...because…
Problem solving starts with questions

Problem Solving Starts With Questions

In any business, there will always be problems to solve. Depending on who you are, a problem can be a gigantic headache to one person, and an incredible opportunity for another. I was speaking with a business leader the other day about the…
Shop Improvement Series: Production Scheduling Secrets

Shop Improvement Series: Production Scheduling Secrets

Is production scheduling your constant struggle? You know, the ability to accurately plan, predict, and produce the orders in-house on a scheduled timetable? For many shops in the industry, the thought of an accurate production schedule…
Brand Loyalty During the Pandemic

Brand Loyalty During the Pandemic

What is the concept of "brand loyalty" anyway? I read once that "Marketing is the act of creating a customer. Branding is the act of creating an emotional link from your customer to your company." Right now, as we are teetering on the…
What Happens Now? What to do when an Employee Gets COVID

What Happens Now? What To Do When An Employee Gets COVID

Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive for COVID." Queue the dramatic freak out music. It is very easy to see multiple challenges ahead for this business in the near future.…