Posts

Top 10 Things Employees Value

Top 10 Things Employees Value

Do you need employees? Companies everywhere are starving for them. Lately, I haven't spoken to a business owner or manager in our industry that isn't looking for at least one more new hire to fill out their roster. For some shops, they…
Importance of Change

Importance of Change

Change. I don't know about you, but I feel that right now we are at a critical juncture in the industry. Costs are rising all the time and from every direction. Garment inventory is sketchy or non-existent.New technologies are emerging.…
Raise Your Prices

Raise Your Prices

If you haven't already, the time is now to raise your prices. If you raised your prices at the beginning of the year, maybe it's time to do it again. Yeah, I know. Customers won't like it. I get that. However, let's take a closer look…
When Stubbornness Drives The Car

When Stubbornness Drives the Car

Hear me out. Let's pretend that your shop's attitude is a person. And in this particular scenario, that attitude is one of STUBBORNNESS. (All caps on purpose) Why stubbornness? I don't know. I could have used bullheadedness or inflexibility,…
Earn Your Customer's Business Every Day

Earn Your Customer's Business Every Day

"You know, you have to earn your customer's business and loyalty every day." That's what one of my coaching clients said to me the other day. Holy smokes that is genius. I scribbled that thought down on a notepad, as I knew instantly…
1000 Miles An Hour With Your Hair On Fire

1,000 Miles Per Hour With Your Hair on Fire

I've often described being insanely busy as "1,000 miles per hour with your hair on fire." Can you relate? For many businesses, getting sales flowing again after the pandemic was an obsession. In many shops today, tidal waves of orders are…