Posts

What Happens Next?

What Happens Next?

In your company how often are you thinking about "What happens next?" Championing this one thought could significantly improve your efficiency, communication, teamwork, and best of all, profits. How? Let's explore the notion of "What…
The Wrong Type of Mistakes

The Wrong Type of Mistakes

Did you know there are two types of mistakes? The right mistake, and the wrong mistake. What's the difference? How do you know? Well, this article is about shedding some light on the differences, so let's get to it. The Right Mistake First,…
The "Mother May I" Syndrome

The "Mother May I?" Syndrome

Have you heard about the "Mother May I?" Syndrome? Maybe not, but chances are that you have experienced this. The "Mother May I" Syndrome is when seemingly nobody on your staff can do anything without your approval or opinion. EVERYONE…
I Said, "You Should Run Your Shop Like An Airport"

I said, "You should run your shop like an airport"

I said to him, "You should run your shop like an airport." Not in the "overpriced-cardboard food-afraid to touch anything way"...but in the aspect that some airports manage over 2,500 flights in and out a day. If you stop and think about…
It's Not B2B or B2C It's H2H

It's Not B2B or B2C It's H2H

https://vimeo.com/517180945 Recently, I attended a marketing seminar by author Mark Schaefer. It was called "The Uprising." And during that presentation, one of the speakers had had a fantastic quote and I jotted it down as fast as I could...because…
Finding Your Voice

Finding Your Voice

Have you ever stopped to consider the "voice" of your shop? I want you to stop for a minute and consider the following artists: Lady GagaMetallicaPablo PicassoHydro74Stephen KingSeth Godin Maybe you are familiar with all of them, maybe…