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Your Preparation Determines Your Outcome2022

Your Preparation Determines Your Outcome

They say, "Your preparation determines your outcome." This, by the way, is 100% accurate. Sustained victorious results happen when you put the work in on a continual basis. For example, let's look at baseball. In practice, the team…
Don't Be Upset

Don't Be Upset

Don't be upset about the results you didn't get from the work you didn't do. I'm serious. Let me explain. In the past several months I have been chatting more frequently with business owners that want better results. Here is a…
Become a Time Warrior

Become A Time Warrior

How often are you thinking about the concept of Time in what you do? Sure, you know what time the office opens. There is a scheduled call with a customer at 10:00. If you are really good about time, you might know how long it takes to expose…
Earn Your Customer's Business Every Day

Earn Your Customer's Business Every Day

"You know, you have to earn your customer's business and loyalty every day." That's what one of my coaching clients said to me the other day. Holy smokes that is genius. I scribbled that thought down on a notepad, as I knew instantly…
Cooking with New Ingredients

Cooking With New Ingredients

Have you ever tried cooking with new ingredients? You know, the recipe calls for a list of items in exact measurements, but you can't resist the urge to throw in some honey and cayenne pepper. This is how chefs and home cooks all over the…
Stop Doing Things Customers Hate

Stop Doing What Customers Hate

Here's today's topic: Stop Doing What Customers Hate. Yep. That's right. For your shop, do you even know what these might be? People want a better experience. For everything to be easier somehow. For you to do what you say you are going…