Posts

Top 10 Things Employees Value

Top 10 Things Employees Value

Do you need employees? Companies everywhere are starving for them. Lately, I haven't spoken to a business owner or manager in our industry that isn't looking for at least one more new hire to fill out their roster. For some shops, they…
A Guide for Finding Employees

A Guide for Finding Employees

Do you need more employees right now? Chances are that you do. I'm constantly speaking with business owners, and almost all are lamenting that they can't find enough qualified help these days. Many businesses are in a pickle. During the…
Leading Small Before Leading Big

Leading Small Before Leading Big

Let's talk about leading people. Specifically employees. What are you doing right now to train the next crop of managers in your shop? If you are like most business owners, a leadership development program isn't something that you have…
The "Mother May I" Syndrome

The "Mother May I?" Syndrome

Have you heard about the "Mother May I?" Syndrome? Maybe not, but chances are that you have experienced this. The "Mother May I" Syndrome is when seemingly nobody on your staff can do anything without your approval or opinion. EVERYONE…
SOPs and How To Write Them

SOPs And How To Write Them

SOPs or Standard Operating Procedures are needed in every business. SOPs are the recipe for creating consistent, predictable, and repeatable results. Why are they needed? Simple. Because they answer these questions: Who? Who is…
What Happens Now? What to do when an Employee Gets COVID

What Happens Now? What To Do When An Employee Gets COVID

Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive for COVID." Queue the dramatic freak out music. It is very easy to see multiple challenges ahead for this business in the near future.…