Posts

The "Mother May I" Syndrome

The "Mother May I?" Syndrome

Have you heard about the "Mother May I?" Syndrome? Maybe not, but chances are that you have experienced this. The "Mother May I" Syndrome is when seemingly nobody on your staff can do anything without your approval or opinion. EVERYONE…
SOPs and How To Write Them

SOPs And How To Write Them

SOPs or Standard Operating Procedures are needed in every business. SOPs are the recipe for creating consistent, predictable, and repeatable results. Why are they needed? Simple. Because they answer these questions: Who? Who is…
What Happens Now? What to do when an Employee Gets COVID

What Happens Now? What To Do When An Employee Gets COVID

Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive for COVID." Queue the dramatic freak out music. It is very easy to see multiple challenges ahead for this business in the near future.…

Shop Improvement Series: Accelerate Your Art Department

Recently in the Shirt Lab Tribe live Q&A session on Zoom, the group discussion was focused on ways to run an Art Department better. As a former art director, I have some viewpoints on this and thought it would make a good topic for an…
Bringing Back Staff: How to Reopen

Bringing Back Staff: How to Reopen

If there is one question on every business owner's brain right now, it's this: "How do we reopen for business?" Some people have work trickling in, and it is looking promising. Others have accepted and have received government cash to…
The Way We've Always Done It

The Way We've Always Done It

Do you feel that your shop sometimes is trapped in a rut? Sure, you have years of cranking out orders, but somehow things just aren't the way they should be? It's a nagging feeling really, and you can't quite put your finger on it. Take…