Posts

Problem solving starts with questions

Problem Solving Starts With Questions

In any business, there will always be problems to solve. Depending on who you are, a problem can be a gigantic headache to one person, and an incredible opportunity for another. I was speaking with a business leader the other day about the…
SOPs and How To Write Them

SOPs And How To Write Them

SOPs or Standard Operating Procedures are needed in every business. SOPs are the recipe for creating consistent, predictable, and repeatable results. Why are they needed? Simple. Because they answer these questions: Who? Who is…
Stop Doing This

Stop Doing This For Better Results

This article is about stopping. Usually, I write and post articles that are based on the idea of starting something. Using a new technique, trying out a new decoration method, marketing idea, or sales approach. This week, I'm taking a different…

Shop Improvement Series: Accelerate Your Art Department

Recently in the Shirt Lab Tribe live Q&A session on Zoom, the group discussion was focused on ways to run an Art Department better. As a former art director, I have some viewpoints on this and thought it would make a good topic for an…
Bringing Back Staff: How to Reopen

Bringing Back Staff: How to Reopen

If there is one question on every business owner's brain right now, it's this: "How do we reopen for business?" Some people have work trickling in, and it is looking promising. Others have accepted and have received government cash to…
Leadership Clarity

Leadership Clarity

I want you to stop and consider your level of "Leadership Clarity" in your shop. What exactly do I mean by this? Let's review these points and discuss: Leading by ExampleInspiring a Shared VisionImproving ProcessesEnabling PeopleElevating…